Question 1

What information do you have for guests with additional needs?

Accepted Answer

At Pleasure Beach Resort, we are committed to making sure all guests, including those with additional needs, have an enjoyable and memorable visit. We offer a range of services and facilities designed to support guests with different requirements, ensuring everyone can fully experience the Park.

For more information about the accessibility services we provide, including wheelchair hire, accessible ride access, and assistance for guests with mobility or sensory needs, please visit our dedicated Accessibility page. This will give you all the details you need to plan your visit and make the most of your time at the Park.

For further details, please visit www.blackpoolpleasurebeach.com/accessibility.

Question 2

Do you offer Essential Companion tickets?

Accepted Answer

Yes, we do offer this service. For more details, please visit the Accessibility page on our website at https://www.blackpoolpleasurebeach.com/accessibility/.

Question 3

What are your opening times?

Accepted Answer

For comprehensive details on our operating schedule, please visit our website at https://www.blackpoolpleasurebeach.com/opening-times-prices/.

Question 4

Cashless Policy

Accepted Answer

Pleasure Beach Resort is now a cashless venue, meaning all payments across the Park must be made by card.

For guests who prefer using cash, we offer a convenient solution: you can load your cash onto a prepaid card, which can be used at all locations throughout the Park.

Prepaid cards are available from Ticket Sales and **Guest Services **ensuring a seamless experience during your visit.

|| Terms and conditions apply, please visit our website for full details https://www.blackpoolpleasurebeach.com/pre-paid-card-terms/

Question 5

I want to provide feedback about something.

Accepted Answer

At Pleasure Beach Resort, we greatly value feedback from our guests, whether it's positive or constructive. Your input helps us continually improve the guest experience.

If you would like to share your thoughts or have any concerns, please feel free to contact our Guest Services team at guestservices@pleasurebeachblackpool.com. Kindly include any relevant details, such as booking reference numbers or sales receipts, to assist us in addressing your enquiry promptly.

|| Please rest assured that if you wish to make a complaint, our team will handle your concerns with the utmost seriousness. We will thoroughly investigate the matter and provide a comprehensive written response.

Question 6

Do you offer any Student/NHS/Blue Light/Armed Forces discounts?

Accepted Answer

To claim your employee or student discount, please follow the steps below:

Visit the link: Reward Schemes & Discounts
Scroll down and select your company or school/college/university from the list provided.
Choose your visit date, and the booking system will automatically apply your discount.

You will receive 10% off the online price when booking in advance, and 10% off the gate price when you visit on the day. This discount can be applied for up to 10 people.

For Student Beans account holders, please use the following link to access your discount:
Student Discount

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