• Do you offer any Student/NHS/Blue Light/Armed Forces discounts?

  To claim your employee or student discount, please follow the steps below: Visit the link: Reward Schemes & Discounts Scroll down and select your company or school/college/university from the list provided. Choose your visit date, and the booking system will automatically apply your discount. You will receive 10% off the online price when booking in advance, and 10% off the gate price when you visit on the day. This dPopular

• How do I redeem my Tesco Clubcard vouchers?

  To redeem your Tesco Clubcard voucher, simply add your eTickets to the online basket. Enter the 'MBPB' code from your Tesco Clubcard voucher in the discount box and click 'apply'. The value of your Tesco voucher will then be deducted from the total.Few readers

• How do I know my booking has been confirmed?

  Once your booking is complete, you will receive a booking reference number, confirming that your reservation has been successfully processed. A confirmation email will be sent to the address used during booking shortly after. This email will include your booking reference number and detailed instructions on how to claim your eTickets. To ensure a smooth entry into the Park and avoid any delays on the day of your visit, we kindly request that all guests claim their eTickets in advance of theirFew readers

• What is Card Security Verification or 3D Secure?

  VISA 3D Secure and MasterCard SecureCode are enhanced security features implemented by certain card issuers. These systems verify that the individual making the purchase is the legitimate cardholder. During the online payment process, you may be redirected to your card issuer’s website, where you will be prompted to answer additional security questions to confirm your identity. If the 3D Secure verification process is not completed successfully, the payment will not be processed.Few readers

• Why did I receive a 'Payment Failure' message?

  If you received a 'Payment Failure' message while making your booking, please check the following: Ensure the cardholder's name is entered exactly as it appears on the card. Verify that the billing address provided matches the address on file with your card issuer. If applicable, ensure the correct issue number is entered. Please correct any discrepancies and try your payment again. If the issue persists, you may wish to contact your bank or payment provider for further assistance.Few readers